Tel 01899 221 449
Tel 01899 220 056
This page explains how The Orchard uses any information you give to us, and the ways in which we protect your privacy.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party unless you give us permission to do so.
What information do we collect?
We collect three kinds of information from visitors to our website: registered information, feedback/ communication (through emails to the company) and site usage information, from cookies and log files.
1 Registered information
We welcome your feedback. You can contact us by emailing via contact page.
i) Comments and questions
If you send an email or letter asking for information, we may need to contact other companies or organisations. We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your messages for reference purposes, after which it may be deleted.
3 Site usage information
ii) Log files
Log files allow us to record visitors' use of the site. We will regularly analyse log file information from our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.
What happens when I link to another site?
Access to your info & contacting The Orchard